Privacy policy

Privacy Policy

Last updated: March 11, 2026

Tui Johnson operates this website and online store (the “Services”) to provide artwork, products, workshops, and related services.

This store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and manage orders.

This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, contact us, or interact with our content.

By using this website, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We may collect personal information when you interact with our website or services.

Information you provide

You may provide personal information such as:

  • name

  • email address

  • phone number

  • billing and shipping address

  • payment details

  • messages or enquiries sent to us

  • account information if you create an account

Automatically collected information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • browser and device information

  • pages visited

  • time spent on the site

  • interactions with products or content

This information may be collected using cookies or similar technologies.


2. How We Use Your Information

We use personal information to:

  • process orders and payments

  • ship products and provide services

  • respond to enquiries and provide customer support

  • manage accounts and purchases

  • improve our website and services

  • send updates about products, events, or workshops

  • measure marketing and advertising performance

  • prevent fraud and maintain website security

  • comply with legal obligations

You can unsubscribe from marketing communications at any time using the link provided in emails.


3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • operate and maintain the website

  • remember preferences

  • analyse website traffic

  • measure the effectiveness of advertising

Some cookies may be placed by third-party services that appear on our pages.

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

Our website may also include embedded content or integrations from third-party platforms (such as social media feeds, video players, maps, or payment services). These services may collect data about your interaction with that content in accordance with their own privacy policies.


4. Analytics and Advertising Tools

We use analytics and advertising tools to understand how visitors use our website and to improve our services and marketing.

Google Analytics

We may use Google Analytics to collect information about how visitors interact with our website, such as pages visited and time spent on the site.

This information helps us understand website performance and improve the user experience.

Learn more about how Google uses data here:
https://policies.google.com/privacy

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.


Meta Business Tools

We may use Meta Business Tools, including the Meta Pixel, to measure the effectiveness of advertising on Facebook and Instagram and to better understand how visitors interact with our website.

These tools may collect information about actions taken on our website, such as visiting pages, adding items to a cart, or completing purchases.

Information collected through these tools may be shared with Meta Platforms, Inc., which may use the information according to its own Privacy Policy.

Learn more about Meta’s data practices here:
https://www.facebook.com/privacy/policy


5. Sharing Your Information

We may share personal information with trusted third parties that help operate our business, including:

  • Shopify (website platform)

  • payment processors

  • shipping providers

  • website hosting and IT providers

  • analytics providers

  • marketing and advertising platforms

These service providers only receive the information necessary to perform their services.

We may also disclose information if required to comply with legal obligations, enforce policies, or protect our rights.


6. Advertising Choices

You may have the ability to control how your information is used for advertising.

Many advertising networks allow you to opt out of personalised advertising through:

https://optout.aboutads.info
https://optout.networkadvertising.org

You can also adjust advertising preferences through your social media account settings.

Please note that opting out of personalised advertising does not stop ads entirely, but may make them less relevant.


7. Shopify Platform

Our store is hosted by Shopify, which provides the ecommerce infrastructure for this website.

Information submitted through our store may be processed by Shopify and its service providers in order to provide secure payments, website hosting, and store functionality.

To learn more about how Shopify processes personal information, please visit:

https://privacy.shopify.com


8. Data Security and Retention

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.


9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • access personal information we hold about you

  • request correction of inaccurate information

  • request deletion of personal information

  • request a copy of your data

  • restrict or object to certain processing

  • withdraw consent where applicable

To exercise these rights, please contact us using the details below.


10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence where our service providers operate.

Where required by law, appropriate safeguards are used to protect personal information during international transfers.


11. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

If you believe a child has provided personal information to us, please contact us so we can remove it.


12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be posted on this page.


13. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Tui Johnson
3441 Fruitlands-Roxburgh Road
Coal Creek Flat
Otago 9571
New Zealand

Email: mail@tuijohnson.com

For the purposes of applicable data protection laws, Tui Johnson is the data controller of your personal information.